Optimize Buyer Service with Salesforce Case Administration
91% of consumers say that good customer support encourages them to make one other buy. Your customer support has a huge effect in your buyer loyalty. All it takes is…
91% of consumers say that good customer support encourages them to make one other buy. Your customer support has a huge effect in your buyer loyalty. All it takes is…
The absence of integration hampers your ability to gain complete visibility into the order lifecycle. Without a seamless connection between Salesforce and your shipping software, tracking numbers, shipping status, and…
Salesforce Einstein GPT is a new AI-powered tool that can help businesses significantly improve their customer relationship management (CRM) efforts. By combining Salesforce’s powerful CRM platform with OpenAI‘s cutting-edge language…
OpenAI’s sensational AI-powered chatbot, ChatGPT, has been creating waves on the internet ever since its launch in November 2022. Its super abilities have set off an AI race among the…
Sam Altman, the chief executive of ChatGPT’s OpenAI, tested before members of a Senate subcommittee on Tuesday about the need to regulate the increasingly powerful artificial intelligence technology being created…
Brazil’s Congress is weighing a regulatory bill that would shift the burden onto internet companies to report illegal content on their sites, a controversial initiative that has pitted the administration…
An artificial intelligence trailblazer, dubbed the “godfather of AI”, has issued a warning about the technology he helped create. Geoffrey Hinton is the latest to join a growing list of…
As a business owner or manager, you know the importance of having your data and systems work seamlessly together. We are Digital ETG, a Crest Level Salesforce Partner, headquartered in…
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